Some of these trends we will see in 2015 are based on data from investigations of major business travel organizations. However, others come from research by travel organizations and airlines but are applicable to business and corporate travel as well.
The trends that may be present in 2015 in corporate travel are:
1. The cost of air tickets and hotels are expected to increase by 2.2% worldwide
According to the report of Global Travel Price Outlook 2015, prices are expected to go up for both airline tickets and hotels globally during 2015. What travel managers should focus on in 2015 in compliance with the travel policy is to find a way to make their customers believe behavioral patterns that reduce costs to help manage overall corporate travel expenses.
2. Web & Mobile dominate as large booking channels
A study by SITA shows that currently 70% of business travelers consider mobile as one of their two main channels for reservations, compared to 2% who did so in 2012. In addition, thanks to technology these travelers expect further customization of the experiences and a wider range of options for self-booking. So travel managers should consider mobile and web strategies and investments in self-booking options when choosing a travel agency to work with.
3. The impact of Millennials continues to grow
According Travel Market Report, over 50% of business travelers will be Millennials in 2020. These travelers have higher expectations on services and benefits thereof. They also perform an intense research online before booking. You also have to consider seeking services that offer rewards to motivate them to start the reservation. So travel managers must start adapting their travel companies’ policies to the behaviors and habits of Millennials including services and providers offering perks.
Traveling for business
4. Compliance with Corporate travel policy through engagement and participation, not punishment
Creating an undertaking to comply with the corporate travel policy of the company by employees means having a culture that fosters a positive way and the right behaviors, rather than punish employees for their mistakes. To create this commitment for company employee, travel managers can and should use competitions, gamification and a number of participatory tools to promote desired behaviors